Public offer

This public offer (hereinafter referred to as the "Offer") is an official offer of the company IWeb (hereinafter - "Executive") posted on the website https://i-web.top/, regarding the provision of services for development, support and other IT solutions and is addressed to any natural or legal person (hereinafter - the "Customer") who accepts the terms of this Offer.

1. Terms and definitions:

• Offer - this document, which is the official proposal of the Contractor, and all its conditions.
• Accept – full and unconditional acceptance by the Customer of the terms of the Offer by ordering services or paying for them.
• Services – a list of services provided by the Contractor, specified on the site or individually agreed with the Customer (site development, support, SEO, other services).
• Customer is a natural or legal person who accepted the terms of this Offer and entered into a contract with the Contractor on the terms of this Offer.

2. General provisions:

2.1. The offer is the official public offer of the Contractor and is valid until it is withdrawn.

2.2. Acceptance of this Offer is equivalent to concluding a contract on the terms set forth in the Offer.

2.3. The offer regulates the relationship between the Contractor and the Customer regarding the provision of services.

3. Subject of the contract:

3.1. The Contractor undertakes to provide the services specified on the website or individually agreed with the Customer, and the Customer undertakes to accept and pay for such services in accordance with the terms of this Offer.

4. Service provision procedure:

4.1. The Contractor provides services based on the Customer's request, which can be made through the website, e-mail or other means of communication.

4.2. After agreeing to all conditions, the Contractor starts performing the services.

4.3. The services are considered to be provided after the completion of the tasks specified in the technical task or other documents defining the scope of work.

5. Rights and obligations of the parties:

5.1. The performer undertakes:

• Provide quality services and within the terms agreed with the Customer.
• Ensure the confidentiality of the Customer's data.

5.2. The customer undertakes:

• Provide all necessary information in a timely manner to perform services.
• Pay for the Contractor's services in accordance with the agreed terms.

6. Cost of services and payment procedure:

6.1. The cost of services is determined by agreement of the parties or in accordance with the prices indicated on the Contractor's website.

6.2. Payment is made on the basis of the issued invoice by cashless transfer or by other methods agreed by the parties.

7. The procedure for changing and terminating the contract:

7.1. The Contractor has the right to unilaterally change the terms of this Offer with the publication of a new version on the website.

7.2. The Customer has the right to terminate the contract unilaterally by notifying the Contractor at least 14 days before the date of termination of the contract.

8. Liability of the parties:

8.1. The Contractor is not responsible for the failure of services or delays in the provision of services caused by incomplete or incorrect information provided by the Customer.

8.2. In case of violation of the payment terms, the Contractor has the right to suspend the provision of services until the moment of full payment.

9. Force majeure:

9.1. The parties are released from responsibility for partial or complete non-fulfillment of obligations under the contract as a result of force majeure, such as natural disasters, military actions, strikes, decisions of state authorities, etc.

10. Privacy:

10.1. The Contractor undertakes to maintain the confidentiality of the data received from the Customer and to use them exclusively to fulfill his obligations under this Offer.

11. Other conditions:

11.1. All disputes that arise in connection with the execution of this Offer shall be resolved through negotiations between the parties.

11.2. If the dispute cannot be resolved through negotiations, it is subject to judicial resolution in accordance with the legislation of Ukraine.

12. Refund rules:

12.1. General provisions:

• Refunds are made in accordance with the current legislation of Ukraine and the conditions specified in this section.
• Refunds are only possible if all requirements below are met.

12.2. Reasons for a refund:

• A refund is possible if the Contractor has not provided the services properly, and the Customer has evidence of significant deficiencies or non-compliance of the provided services with the technical task.
• A refund is also possible if the Customer refuses to provide the services before the start of their performance, provided that the Contractor has not yet started to perform the work.

12.3. Conditions for a refund:

• Refunds are possible within 14 days from the moment of completion of services or acceptance of work by the Customer.
• If the Customer has already accepted the completed works or services, which is confirmed by signing the act of completed works or another document, no refund is provided.
• In the event that the Customer provides incorrect or incomplete initial data for the performance of services, the Contractor is not responsible for the quality of the services provided and no refund is provided.

12.4. Refund procedure:

• To initiate the refund process, the Customer must submit an official request to the Contractor's email address explaining the reasons for the refund.
• The Contractor undertakes to consider the request within 7 working days and provide an answer to the Customer.
• In case of a positive refund decision, the funds will be refunded within 14 working days to the same account from which the payment was made.

12.5. Restrictions on returns:

• Costs for third-party services (for example, domain, hosting, additional plugins) are not subject to refund if they have already been paid or used for the implementation of the project.
• Refunds are not possible after full performance of services and approval of the result by the Customer.

12.6. Force majeure:

• Refunds are not made in cases where the violation of the terms of service was caused by force majeure (natural disasters, war, actions of government bodies, etc.).

This Offer enters into force from the moment of acceptance by the Customer and is valid until the moment of full fulfillment of obligations by the parties.

Address and details of the seller:

FOP Kravchuk Vasyl Vasyliovych
01033, Kyiv, str. Saksagansky bldg. 69, 3
TIN 3134116213,
UA123052990000026001016801712
JSC CB "PRIVATBANK"
MFO 305299
Tel: (063) 919 23 83