Cases / Google Ads

Case Pereklad: Google Ads for translation agencies in Ukraine and the world

Professional services

  • Project typeContextual advertising
  • NicheProduction and services / Education
Case Pereklad: Google Ads for translation agencies in Ukraine and the world
Google Ads

About the project

Information by customer

Customer: website of a translation agency with related services

Location: Kyiv

Geotargeting of advertising: Ukraine. The whole world.

The purpose of the project: Running ads in Google Ads.

Account: new campaigns in operation since July 2018.

Our task: project development and launch for all site services. Works are aimed at receiving orders from the site.

Site: www.pereklad.ua 

Market analysis

We analyzed the Google search output.

Considered a large number of competing sites.

We decided to develop campaigns separately:

  • to the location of Kyiv+region (as traffic with a high CPS cost);
  • for the rest of the regions of Ukraine;
  • for all countries (except Ukraine).

This solution allowed us to further adjust the CRR and budget size for traffic and conversions received.

Campaign development

Getting Started:

  • determined the number of directions - services on the site;
  • collected the semantic core;
  • in parallel collected lists of negative words (for each direction + general list); as well as lists of negative words with locations.

The work with the distributions of the semantic core was large-scale, since the directions on the site 35+ more than 50 languages ​​for translation.

Working with negative keywords also took several hours, but we eliminated the costs of irrelevant queries at the start stage.

Cross Minus

Cross-mining between campaigns and ad groups has been thoroughly documented.

Cross-minus sends the user request to the right ad group, thereby reducing the CPC and increasing the CTR.

Important qualitatively work out the keywords beforehand and distribute them to different ad groups regarding the direction of the request. Only in this case the cross-minus will work correctly.

Announcement

At the beginning of work on announcements, we create an Excel document, where each sheet is the name of the site's service.

Next, we prescribe UTP and various variants of descriptions. Let's see how they combine with each other.

  • The first title is almost always a KeyWord.
  • The second heading (in this case) is the cost of the service (this is important so that the user immediately makes a decision about switching to the site). Thus, we immediately cut off those users who are not satisfied with the price.
  • There are currently three ads in each ad group - two text ads and one responsive search ad.

Extension

In the advertising account for extensions, we always process the entire site. To the maximum.

It is important to follow the necessary hierarchy where certain extensions are attached at the account, or campaign, or ad group level.

With well-developed extensions, the visibility of the ad increases, which favorably affects CTR and CPS.

01

Results

We will provide data for the period from 01.01.2021 to 06.30.2021

Objective reached - Call 1 231

Objective reached - Call 1 231

02

Results

Purpose: Click Viber 324

Purpose: Click Viber 324

03

Results

Objective: Start Chat 209

Objective: Start Chat 209

04

Results

Purpose: Request sent Thank you page 161

Purpose: Request sent Thank you page 161

05

Results

Target: TawkTo Chat 12,094

Target: TawkTo Chat 12,094

06

Google Ads results

  • Clicks 10,529
  • Impressions 428,286
  • CTR (search) 10.72%
  • Coefficient of received impressions on the top position in the search network 44.24%
  • Rate of received impressions over search results in the search network 88.74%
  • Optimization rate 100%

Optimization indicator

07

Working on getting the desired results

  • Weekly work with the semantic core:
    • adding conversion requests;
    • expansion of the list of minus words; cross minus;
  • Adding new ad groups.
  • Checking the correctness of prices.
  • Processing extensions.
  • Bid adjustments for received data by device, location, demographics.
  • Making recommendations for increasing the budget in campaigns based on demand and conversion.
  • Testing new ad texts.

Pandemic

In 2020, many accounts had a "bad time" and our account is no exception.

We analyzed the situation and decided to suspend directions related, for example, to the work of the state. institutions and documents for traveling abroad.

At the same time, we had to increase the bids in other campaigns, because the "fight" with competitors for a potential client began.

Currently, as of June 2021, the account has all directions working.

08

Summary

  1. Thanks to well-designed campaigns, as well as regular analysis of the performance of ads and keywords, we managed to obtain high conversion statistics that continue to this day.
  2. We "grew" this project from scratch, bringing it to high performance almost immediately.
  3. Currently, the account is undergoing optimization work to improve performance and quality.
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