YouTube for business: when a channel is effective and how to get ROI

SMM≈ 8 min of reading
YouTube for business: when a channel is effective and how to get ROI

 

Success on YouTube is a strategic decision that must be based on business goals, analytics, a sustainable content creation process and the involvement of a professional team. In this article, specialists of the YouTube agency YOUTA analyze the key aspects of YouTube's business benefits, and comprehensively describe the conditions under which the channel actually works to achieve company goals. This material is based on practical experience, with examples, figures, conclusions and advice.

How to track the performance of a YouTube channel for business

One of the key conditions for the channel's effectiveness is a well-established analytics system. If you continue to follow the principles of the realization of business goals, then this is impossible without streamlining and setting up a system for tracking links that are placed in videos and on the YouTube channel. These must be UTM tags, which are then tracked by a configured CRM system or Google analytics on the site. Sometimes this is not enough, as it is obvious that not everyone who first became interested and became a customer did so necessarily when clicking on the link under the video. 

That is why it is important to organize additional points of information collection, in particular, an incoming briefing of potential customers about where they learned about the company or its service. It can be both an automatic process and a point with a question written into the script of a consultant or salesperson. Thus, even when no direct conversion is recorded, data can be obtained to evaluate the effectiveness of YouTube in the sales funnel.

For blogger channels and media projects, conversions are important in the context of performance for their advertisers who came for integrations. But it's also important for them to follow up. Separately, it is worth optimizing income from YouTube monetization. Even without changing the essence of the content, it is possible to increase profitability, sometimes very significantly. 

On one of the projects (topic — technoblog), it was possible to help get +9500 dollars of income in just one month. This was the result of changes after analyzing which videos earn more and increasing the number of effective topics, optimizing the timing, correctly adjusting the display of ads and revitalizing old videos. 

By keeping these indicators under control, you can make decisions on adjusting the content strategy and react to certain insights in a timely manner. Act according to the principle: we bet on what works. 

And also adhere to the Fast False approach, which means not being afraid to quickly close things that did not give results, instead of spending resources on "reanimation" of a non-working direction.

YouTube channel KPI planning and profitability

If you are going to plan the desired indicators on your own, in order to later correlate them with the real ones in Excel tables, then you need some guidelines. And, of course, these benchmarks can be the results of existing competitors, if, of course, they have YouTube channels. If you enter the blue ocean of YouTube, you should act either intuitively or with the help of specialists. Even if you have an in-house team charged with doing your YouTube on your own, it will not be superfluous to connect consulting or turnkey strategy development at the planning stage.

Another thing that is often overlooked is the ROI tracking strategy. The strategy should not bypass financial indicators, including ROI. Some entrepreneurs and authors make the mistake of enthusiastically opening YouTube channels without a structured business approach. This is mainly due to the present romanticism and inspiration from the successes of others. From our own experience, we can say that such projects are often unsuccessful, since without fixed KPIs that can be "touched", financial investments in production can seem like a one-way game. 

Including the payback of the YouTube project, it is possible to accelerate the gradual reduction of costs after passing certain stages of the channel's life. Counting the numbers, you have comprehensive horizons and protect yourself from making impulsive decisions.

Video content as the basis of content marketing 

Now it is difficult to imagine any business that wants to be seriously represented in digital without cross-platform promotion. Presence should be in all relevant social networks for your audience, at least with a minimal manifestation. 

Creating YouTube content as a base for further processing is a very rational solution. You have long videos - after processing, you have from them short videos, transcripts for articles, materials for posts and stories. Therefore, when preparing to enter these processes, consider how you can make friends with your social networks with maximum efficiency. 

The next key point is determining the owner of the YouTube project. As in any other business direction, you should not allow the situation of "two houses - three hetmans". In the practice of launching channels, it often happens that everyone involved has a great temptation to advise or point something out. But if it does not take place in the format of a structured brainstorm, but situationally and chaotically, then the result is not decision-making, but the delay of the entire process. 

The project owner should be the central figure — he is responsible for the entire process: from approving the content strategy to analyzing the results and interacting with the team. If such an owner is a representative of the client (a marketer or the business owner himself), then he should manage the contractors. If the project is outsourced, then the role of the owner passes to the producer or account manager on the side of the agency. It is ideal when it is the same person, without unnecessary chains of communication.

How to form a team for production and project management. 

The stability of the team working on the project is also an important factor. If every time a new artist starts from scratch and re-enters the context, this leads to losses in time, quality and logic of channel development. That is why it is important that a permanent team is defined by the contractor - with a producer, a YouTube manager, an editor, a designer and a target specialist, fixed for a specific client. 

This is standard practice in specialized YouTube agencies. Unlike full-stack agencies, where communication is often conducted through the project manager and the team can change, niche agencies have focus and stability. And it is this stability that allows you to form a deep understanding of the client's brand, audience, goals and content strategy.

If the business plans to run the channel on its own, it is worth creating an in-house team. This option is suitable for companies that are ready to regularly invest in content and create large-scale video projects. The main role in this case is a YouTube producer or internal project manager. He manages all processes, coordinates the involvement of specialists and is responsible for the overall result. 

Ideally, you should also have an editor, designer, screenwriter and at least a minimal production team. It can be an internal filming team or proven external specialists. From experience, this approach works when there is a readiness for long-term investment in content and an understanding that YouTube is not a one-time experiment, but a full-fledged channel of communication with the market.

In this case, the contractor may be more profitable in the short term. You don't need to buy equipment, look for specialists, or maintain a team. But for this, it is necessary to have a responsible person from the client's side - the "customer" who will be in touch, agree on scenarios, make decisions and keep the project a priority. A good contractor is a team with experience that takes responsibility for the result and helps not only create, but also promote content, following the chosen strategy. In the agency YOUTA, for example, there is the "YouTube Show Runner" service, which allows you to put the channel on the rails and further develop it in-house or in a hybrid format.

The hybrid model is one of the most practical options. Some of the tasks are performed by the client's team (for example: designer, target specialist), others by the agency. This allows you to reduce costs by using internal resources where appropriate, while maintaining control over quality and strategic development. The main thing is that internal specialists have time, competence and motivation. It is also worth avoiding situations when the company wants to delegate, but does not have a resource person who will understand exactly how to demand the result from the customer's side.

In-house or outsourced: what to choose for a business YouTube channel

The composition of our typical project team: a producer who leads the project and is its creative driver; YouTube manager responsible for content management; installer, designer and target specialist assigned to the client; as well as operator teams-partners who have a proven track record. Some clients shoot videos themselves, and we support this approach, because it rationalizes the budget and gives more flexibility.

We are not a full-cycle video production company, and we do not work with all video tasks. Our focus is YouTube and video marketing for SMM. And we are responsible for the result.

Next, it is worth talking about the cost of running a YouTube channel. Looking at it soberly, creating an in-house team is a tangible financial burden. According to the most modest calculations:

  • Project Manager with YouTube skills — from $1500/month;
  • Content manager — another $700/month;
  • Screenwriter (in realistic format - screenwriter pool) - minimum $400;
  • Installer with proper level - $1000/month;
  • Designer (often as a freelancer) — $300/month;
  • Targetologist with experience in YouTube advertising - at least $400/month;
  • Full-time videographer — from $1,500.

The result is approximately $4,800 per month, not including the costs of equipment, studio, recruiters, team adaptation, and project maintenance. If the project didn't fly, you have a team that needs to be fired or overloaded, and something needs to be done with the equipment. This is a complex and long-term investment.

In the case of working with an agency, the situation is simpler. Conventionally, you pay $3300-3500 for a full cycle, receiving a permanent team, strategic support and closing all tasks — from scripts and editing to promotion and analytics. The price varies depending on the complexity of the project, the amount of content, the format of the filming, but the structure of the services is transparent: you pay for the work done. And this reduces the burden on the customer's team.

Prices from agencies often seem higher, but in terms of efficiency and real costs, they can be even more profitable. It is also important that such a team keeps its finger on the pulse of trends and changes in YouTube algorithms, unlike a newly created in-house group, which can make many mistakes while learning.

So is there an unequivocal answer to which format is better — inhouse or outsourced? No. It all depends on your budget, internal resources, ambition, willingness to train a team or supervise a contractor. But practice shows that the most effective option for medium and large businesses is a hybrid model. From the very beginning, you can delegate most of the tasks to the agency, and after the launch - gradually take over the functions, leaving production, strategy, analytics or promotion to external partners.

That is why we recommend starting with a full run, evaluating the results, and then scaling or optimizing the model, leaving control over the key points. We have a separate format - "YouTube Personal", which is created specifically for hybrid interaction. For those who are already shooting something or have resources for editing, but need systematic, analytical, strategic work.

We even help hire employees if the client decides to go in-house. And there are those who have been working with us for more than two years and see no reason to change their approach - because it is profitable.

Conclusion

In summary, an effective YouTube channel is not about videos for the sake of videos. It is about the strategic presence of the brand in the second largest search engine in the world. It's about a clear goal, about working with analytics, about a team that doesn't just perform tasks, but sees a common goal and knows how to adapt to new conditions. YouTube is a systematic work that gives results by following clear rules of the game: transparency of processes, focus on ROI, team stability, interaction with business strategy, flexibility in choosing cooperation models and constant readiness for change.

When you combine creativity with business thinking, YouTube stops being just another social network. It becomes a powerful sales channel, traffic source, media asset and point of contact with your current and future customers. And then it works for your business.

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